General FAQs

What documents to be submitted as a proof of delivery?
List of documents that can be submitted as proof of delivery Invoice copy:  Every invoice should include your company name, price, and description of...
Fri, 19 Jun, 2020 at 6:01 PM
Terms & Conditions for activating Payment Gateway
Learn about the prerequisites for activation of Payment Gateway Before we activate Cashfree Payment gateway on a website or mobile app, we need a f...
Fri, 19 Jun, 2020 at 12:39 PM
The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organizations that handle branded credit cards from the major card schemes.
The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organizations that handle branded credit cards from the m...
Sun, 21 Jun, 2020 at 11:53 AM
Chargeback
Learn what chargebacks are, why they occur, how the process works, and how to prevent them from happening. Businesses accepting payments via cards ma...
Fri, 19 Jun, 2020 at 12:21 PM
What is Pre - Authorization ?
Cashfree Payment Gateway comes with Pre-Auth feature Pre-Authorization implies separately authorizing and capturing money on card transactions. The merchan...
Mon, 22 Jun, 2020 at 2:15 PM
How to fix "Failed to Verify" Credentials
If you are getting this error it usually means you are using Production on Cashfree Test server or Test credentials on Production credentials on Test. To...
Fri, 19 Jun, 2020 at 12:43 PM
High Risk Transactions & High Risk Merchants
Learn about the scenarios wherein a transaction may be marked as ‘high-risk transaction’ & a merchant as a 'high-risk merchant'. What are ...
Thu, 18 Jun, 2020 at 4:36 PM
What is the checkout experience offered by Cashfree's PG like?
Render a seamless checkout experience to customers It is quite critical for a payment gateway to offer a seamless experience to the customers. Multiple ...
Mon, 22 Jun, 2020 at 2:12 PM
How does Subscription work?
Accept repeat online payments with our recurring billing solution Subscriptions help you to accept repeat online payments Create custom plans for y...
Mon, 22 Jun, 2020 at 2:31 PM