Payment Links by Cashfree Payments will help you convert all of these drop-outs into revenue! With Payment Links, you can generate instant links with the items on their shopping carts and send them a personalized communication via email or SMS. 



For Shopify merchants


If you are a business using Shopify, here are the steps to send out Payment Links to your abandoned cart customers:

  1. Export Abandoned Checkouts or Orders which are “Unpaid” or “Payment Pending” from the Shopify dashboard.

  2. Format and upload this list (linkid, amount, customer details) using the Batch feature in Payment Links on Cashfree merchant dashboard.

    1. If you have less count of Abandoned Checkouts or Orders, you can create single Payment Link for each one manually using "Create Payment Link" on Cashfree merchant dashboard.

  3. These links will be sent to the customer via sms and/or email for payments. You can also reach out to these customers and nudge them to complete payments on the links.

  4. Check the Payment Link Transactions report for successful payments.

  5. In the Shopify dashboard, mark the Orders as Paid, or if it was an Abandoned Checkout, create a Draft Order and mark it as Paid.



For WooCommerce merchants


If you are a business using WooCommerce, here are the steps to send out Payment Links to your abandoned cart customers:


  1. Please install the plugin (free version) - https://wordpress.org/plugins/woo-order-export-lite/

  2. Export Orders which are “Failed” or “Pending” from the Wordpress dashboard

  3. Format and upload this list (linkid, amount, customer details) using the Batch feature in Payment Links on Cashfree merchant dashboard

  4. These links will be sent to the customer via sms and/or email for payments. You can also reach out to these customers and nudge them to complete payments on the links

  5. Check the Payment Link Transactions report for successful payments

  6. In the Woocommerce dashboard, mark the Orders where payment was received via links as Completed



These steps will help you convert the customers who have dropped off from your website while making a purchase. Please reach out to care@cashfree.com if you have further questions.